Sunday, December 5, 2010

Pet Caregiver Positions Available (Metro Washington DC Area)

The purpose of the Pet Caregiver position is to provide dog walking and pet sitting service to out clients. This includes VIP walks (walks on a daily basis for the same client), on-call walks, bed & breakfast (when applicable) and overnight stays. The Pet Caregiver position is the main face of the company to the client.

Core duties and responsibilities include the following. Other duties may be assigned.

• Provide dog walking and pet sitting services on a daily (VIP) or on-call basis.

• Responsible for maintaining a “Daily Diary” that summarizes the events of each visit.

• Attends various pet-related community events that KbK participates in throughout the year.

• Always wears company apparel when on the job.

• Report differences in pet behavior to the office immediately.

• Brings in newspapers, waters plants, turn on houselights, takes out trash and other miscellaneous housekeeping tasks (dependent on the client preferences).

• Leave client’s home in the same or better cleanliness level as found.

• Defer all communications with the client with respect to contract, billing and appointment matters to the office.

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
• Technical Skills – Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; responds well to questions and participates in meetings.
• Written Communication - Writes clearly and informatively.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternative plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
To perform this job successfully, an individual should have knowledge of Internet Software; Payroll Systems; and Word Processing Software.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, crouch, or crawl.

The employee must regularly lift and /or move up to 10 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be expected to work in various outdoor weather conditions.

The noise level in the work environment is usually moderate

We offer a competitive benefits package including health insurance, 401(k) and Blackberry for full-time employees. Please see our website at for more information and to apply.

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