Tuesday, March 1, 2011

Account Manager in Sydney, Australia

Job Description
The Account Manager position is a quota bearing sales rep responsible for proactively maintaining existing customer accounts and acquiring new business in an assigned geographical territory for customers/prospects between 2,000 and 9,999 employees. The Account Manager will uncover and close sales opportunities for additional SumTotal products and services. This position also contributes significantly to ensuring ongoing customer satisfaction and retention.

DUTIES & RESPONSIBILITIES

Drive new bookings and customer satisfaction by proactively calling into the customer base and within the assigned territory to:
Position and sell additional products and services
Find new sales opportunities
Determine the level of satisfaction with our products and services; Coordinate with internal resources to ensure prompt resolution of open issues
Inform the customer of upcoming events and product releases
Drive new business by prospecting within targeted prospect accounts in the geography, understanding their needs, and delivering the value proposition for SumTotal products and services
Responsible for SaaS and on-premise software sales
Highly incented to deliver high margin and long term contracted partnerships

Skills/Requirements
2 – 5+ years commission sales experience required (in the software industry preferred)
Open to potential relocation nationwide
College degree
Saleforce.com experience a plus
Ability to close business and generate bookings
Ability to negotiate high margin and long term contracts
Strong customer focus with excellent customer service and business communication (written and verbal) skills
Demonstrated ability to work independently and exercise sound judgment and discretion
Demonstrated computer skills including MS Office (Word, Excel, PowerPoint Outlook), Internet, and ability to quickly learn new software applications


Please apply at: http://www.sumtotalsystems.com/company/careers.html

God bless you.

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